PRIVACY POLICY:
All information gathered by Ella Vickers Design, inc. through your order is kept strictly confidential and will not be distributed to any company or individual EVER. The information will be used only to ensure the efficient and timely delivery of your order. If you need to change anything about your order- where we'll be shipping it to, phone number, etc. please email us or call. Any general questions will be answered as fast as we can!
PROCESSING TIME:
Most orders ship with-in 10 working days, however we don't guarantee that. If you need a rush order please let us know and we will do our best. Turn-around time is 3 - 6 weeks if custom work is involved. You will receive an e-mail confirmation of your order - please retain it for your records.
Any questions please contact us at sales@nautigear.net or 910-686-4932. Please be sure to include your order number and contact information so that we can expedite your request.
GUARANTEE & RETURN POLICY:
100% Satisfaction is guaranteed. If you are not completely satisfied with your purchase for any reason, please return it within 30 days of receipt of purchase (shipping not included) and we will exchange or refund your purchase. Please e-mail us at orders@nautigear.net or call us directly at 910-686-4932 to get our shipping address and let us know that you are returning something.